~ IT Support Services ~

Smart Chip Technologies second area of expertise is IT Support services.  We offer the following services:

 

General Computer Services

 

We provide computer support and repair services. We understand that computers are finicky and work fantastically well while new but as they age their performance degrades and causes extensive frustration to you - the user. This is where we come in! We can meet at your business or residence and evaluate your systems. Depending on the situation, we can either clean your computer or format the system entirely. We are also In a position to offer what upgrades you can consider that will boost your PC performance back to your satisfaction.

 

We however do not agree with our competitors who include the following line in their terms and conditions - "We accept no responsibility for data lost". Should your system require a format and reinstall Smart Chip Technologies will backup your valuable data(provided it is not corrupt) to one of our hard disks* and try restore as much information as we possibly can to ensure you experience minimal downtime and are able to pick up where you left off! *Terms and Conditions apply

We intend to make IT support services an effortless consideration, and allow you to do the important things - Run your business!  We'll take over the support of your systems and ensure that you receive quality service through Service Level Agreements (SLA) for predefined time periods (3, 6, 12, 24 month periods).

 

Network Support Services

 

We offer the network support services and network analysis.

Is your network performing how it should be?

Is your information secure on your networks?

Would you like to enhance productivity and performance by networking stand-alone machines?

Can other networking options (wireless) improve productivity?

These are a few questions that we can provide the answers to. We install and ensure optimum functionality of your home or corporate networks.

 

Service Areas

 

In order for us to maintain optimum customer service and satisfaction, we currently only support Gauteng (Johannesburg and Pretoria).

 

Should you require support or further information

Please do not hesitate to

Contact Us

Should you wish for us to contact you, please complete the

Request Form

 

 

 

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